FAQs


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Lead-Time

Top FAQs

+ What about the price level of your products?

+ How to build kitchen cabinet plans from OPPEIN of China?

+ How about the after service of OPPEIN product?

+ I want to design my house,can you give me some suggestions?

+ I want to buy kitchen cabinet, what is process?

+ Can you send me your product catalogue and price list?

+ If it is possible for our company to work with yours as an agent in our country or become a member of your
overseas distribution?

+ Want more details about your project

Product Information

+ What’s the quality of OPPEIN kitchen cabinets like?

We apply advanced manufacturing management system, including OPPEIN design and order processing software and ERP system, to assure product quality and competitive cost. Hundreds of structures and finishes and thousands of cabinet combinations are dealt with accurately everyday in the factory, in order to meet unique requirement of each different customer on time. OPPEIN cabinets are better quality than most others in their price range. One good way to check the quality is to go to OPPEIN and look carefully at the demonstration kitchens in the showroom.

+ What kinds of materials does OPPEIN kitchen use for doors?

For the carcass, there there is a wide range of door materials for your options such as solid wood, wood veneer, metal foil, lacquer, PVC, acrylic, laminated, melamine. You can choose whatever you like to make your dream kitchen.

+ What is the advantage of OPPEIN’s hardware?

OPPEIN has established strategic co-operations with international well known hardware suppliers, such as Blum® of Austria (Different from other manufacturers in China with Blum® Chinese manufacturer, we are all imported Blum® hardware directly from Austria), RENOLET® and HETTICH® of Germany. High quality hardware helps to build your ideal kitchen.

+ Why there’s a gap line at the front bottom of the countertop and what’s the function?

This small gap is about 2mm deep; it works as the water drop line to protect the cabinets from water so as to increase the kitchen cabinet life span in the long run.

Customized Design

+ How to customize my furniture?

Give us your floor plan if you have. And tell us the style and material you prefer. About function and size of the furniture, you
can tell us your needs if you have ideas.Or we can design for you.

Lead Time

+ What is the lead time of OPPEIN product?

The lead time differs from different material used, click to get more details:
http://www.oppeinhome.com/support/delivery-info/

Product Package

+ Is your package strong enough?

After producing the cabinets, OPPEIN usually adopts durable packing suitable for export. We use cartons
for packing to avoid breakage in transit.More package informations please view on http://www.oppeinhome.com/support/packaging-info/

International Delivery

+ How you make sure product ship safely to destination ?

OPPEIN provides door-to-door delivery solution for customers who want to simplify logistics management, reduce costs,
and minimize the risk of loss or product damage. Cooperating with reliable global logistics partners, such as MAERSK,
HAMBURG-SUD and HAPAG-LLOYD, we can deliver goods from overseas directly to your locations.
Based on your customised requirements, your packages can be directly delivered to your home after following arrival and
customs clearance procedures.

Installation

+ Will you arrange installation for us? Or I must do it by myself?

If you ask local installer, we have vedio and PDF intallation guidance for help.And if not, our installer can fly to help.

+ How to install cabinets by myself?

You can watch our installation video to learn. http://www.oppeinhome.com/about-us/installation-team

More installation questions please click here to view.

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