Contact


 

HELP YOURSELF TO THESE

 

COMMON ANSWERS


 

 

The first step is preparing your kitchen layout and telling us your requirements. Our sales will guide you in the rest steps .

 

 

 

 

There are 3 kinds of dealer we are looking for, each of them has different requirements. Please check the below link to get more details: http://www.oppeinhome.com/become-a-dealer/

 

 

 

 

The lead time differs from different material, click to get more details: http://www.oppeinhome.com/support/delivery-info/

 

 

 

 

OPPEIN goods package is strong enough for sea shipping. Detail packing ways for different products please view on http://www.oppeinhome.com/support/packaging-info/

 

 

 

 

We supply 5-year warranty for wood products and 1-year warranty for electrical appliance.

 

 

 

 

We have more than 100 oversea dealers in the world. Please find details from the link : http://www.oppeinhome.com/where-to-buy/

 

 

 

 

We supply customized kitchen cabinet,wardrobe,vanity,interior door and other intieror home furniture.

 

 

 

 

We have supplied cabinets for more than 10000 project around the world. Project cases in different countries please check this link: http://www.oppeinhome.com/project/

 

 

 

 

Oppein owns all kinds of required certificates and honor, more details you can get from the link: http://www.oppeinhome.com/about-us/honors-certificates/

 

 

 

 

Maybe in the furture but not now.

 

 

 

 

Yes, the kitchen cabinet is customized so we suggest you send us kitchen layout plan with detail measurements then we could move forward.

 

 

 

 

Yes,we are. All of our products are Eco-friendly and reach European E1 environmental protection standard.

 

 

 

 

Based material: MDF/Plywood/Particle board.
Door finishes: Solid wood, Wood veneer, Metal foil, Lacquer, PVC, Acrylic, Laminated, Melamine. More details please check this link: http://www.oppeinhome.com/kitchen-door-materials/

 

 

 

 

Yes, we do. We also have our own brand as well as imported accessories and appliances.

 

 

 

 

We use high quality hardware brand, such as Blum of Austria and Hettich of Germany. More details about OPPEIN globle partners please click the link: http://www.oppeinhome.com/about-us/global-partners/

 

 

 

 

Please download from the link:http://www.oppeinhome.com/support/product-manual-2/

 

 

Please do not worry, we will recommend professional forwarder to help you arrange shipment.  Click Here to see the detailed guidance

 

 

We can send installers to help by charge. So if retail order, we suggest asking local installer to help and we will send the guidance for assistance. It is not that difficult. Click Here to see the detailed guidance

 

 

 

 

If for individual use, a measure guidance will be given for your reference.

 

 

 

 

Please feel free to contact us by email sales@oppein.com or call +0086 36730513.

 

 

 

 

We would like to give an idea about price for your reference, please send us your floor plan to get a custom price.

 

 

 

 

We do not charge for design,  but down payment should be paid before design , it will be used as deposit.

 

 

 

 

Yes, so please feel free to contact us then will give you guidance.

 

 

 

 

We quote FOB price if enough for one 20ft container, otherwise we quote EXW price.

 

 

 

 

Normally we accept T/T, 30% deposit should be paid before production, and balance paid before shipping.

 

 

 

 

Yes, please send an email to feedback@oppein.com and tell us the code number of the product, then we will send the user guidance to you for reference.

 

 

 

 

1. Check all cartons to make sure the panels are missing
2. Tell us the cabinet No of missing panels
3. We will check the loading list to see if it is forget to load
4. If it is missing during shipping, ask factory to make replacements ASAP.

 

 

 

 

Take a photo for the damage items and send it to us,we have an department to ascertain the responsibility.

 

 

 

 

Yes, we have related clean powder which can solve easily.

 

 

 

 

Take a photo and email us, we can send a small bottle of paint to cover the scrathed.

 

 

 

 

1. Check if there is something under the top, adjust the level of the base cabinet to keep the top under an uniform force.
2. If slightly crack, fill it with glue and polish; Take a leftover countertop to paste under the top in case of further crack.

 

 

 

 

Use grinding slice to clean carefully

 

 

 

 

1. Adjust the hinge to solve this problem
2. Check if the cabinet is placed horizontally

 

 

 

 

Check if the drawer slides did not install in same level, both height and depth

 

 

 

 

Adjust the kickboard to slolve this problem.

 

 

 

 

Ask the local installer to drill the hinge hole with 3.5cm tapper.

 

 

 

CONTACT US


We will email to you within 1-2 workdays. If your project is urgent, please feel free to call +86 20 36730513.

Upload floor plan to get detailed design and quotation:

HOW TO FIND US


OPPEIN HOME GROUP INC.

Add: #366, Guanghua 3rd Road, Jianggao Town, Baiyun District, Guangzhou, China

地址:广州市白云区江高镇广花三路366号,欧派工业园

 

 


From: Guangzhou Baiyun Airport
(24 mins)

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From: Guangzhou Train Station
(35 mins)

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From: Canton Fair Complex
(45 mins)

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